Frequently Asked Questions
Everything you need to know about your luxury travel system.
What is the standard shipping timeframe for an Egg Stroller?
Orders are typically processed within 24-48 hours. Standard delivery takes 3-5 business days, while premium white-glove delivery may take up to 7-10 business days depending on your location.
Do you offer a warranty on your strollers and accessories?
Yes, every Egg Stroller comes with a comprehensive 24-month manufacturer’s warranty covering defects in materials and workmanship from the date of purchase.
What is your return policy for luxury items?
We offer a 30-day return policy. Items must be in their original, unused condition and in the original packaging. Please note that return shipping costs for large furniture items are the responsibility of the customer.
Are the fabrics and materials used in the strollers eco-friendly?
We prioritize high-quality, sustainable textiles. Our soft-touch fabrics are REACH compliant and designed to be both stylish and safe for your baby's sensitive skin.
Can I use the Egg Stroller as a double pram for twins?
Absolutely. With the addition of tandem adaptors, the Egg Stroller can be easily converted into a double stroller to accommodate two children or twins of different ages.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options like Klarna and Affirm to help spread the cost of your purchase.